1. Controller in terms of the GDPR
Responsible for the operation of the website and thus for the processing of PD is
best boys media lab GmbH & Co. KG
2. Categories of PD
a. Using the website / free downloads
Each time the website is accessed and the free contents we provide is downloaded, the following log files of the respective user will be automatically recorded:
(1) Information about the browser type and the version used
(2) The user's operating system
(3) The address of the previously visited website
(4) The IP address of the user
(5) Date and time of access
To register, the user's email address is required, as well as their first name, last name and name of company.
c. Contact via email
If the user contacts us by email, the email address including all data technically connected with the e-mail as well as the message´s content will be stored. In particular the email address, if personalized, can be a PD as well as the message content or parts thereof.
d. Contact via chat
Our website offers the integrated live chat function of Userlike. The data provided by the user within the scope of the chat usage will be processed by Userlike. Depending on which data the user transmits, this can be PD. For the user, these are usually the name and the email address, the message content (chat transcript) as well as, if applicable, location (country, city), type of browser, operating system, terminal device, the number of page views, the number of page visits, referrer, URL (where the chat started), survey before and after the chat, chat topic, chat status (new, pending, closed), chat rating after the chat, duration of the chat, date of the chat, links to social profiles (LinkedIn, Facebook, Twitter), profile photo from social network, screenshot of the browser tab on which Userlike is integrated, optional data fields passed on to Userlike, IP addresses (in the context of IT security, for the purpose of attack analysis and attack control and protection of customers; to answer requests from authorities in the context of criminal investigations), company, language, time zone, country, service times, payment information (e.g. credit card, PayPal, bank account details), analytics key figures for chat performance, IP addresses (in the context of IT security, for the purpose of attack analysis and counter-attack and protection of customers; to respond to requests from the public prosecutor's office in the context of criminal investigations).
We offer to subscribe to a free newsletter. The email address provided by the user will be processed.
3. Purposes of the Processing and Storing PDa. Using the website / free downloads
The log files are processed to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of the information technology systems. The data is not evaluated for marketing purposes.
The data provided are processed for the purpose of creating a test account and the use of the services offered by scoopa by the user.
c. Contact by email
The data provided via email are processed solely for the purpose of processing the user's request.
d. Contact by chat
The data transmitted to scoopa via live chat are processed solely for the purpose of processing the user's request.
The processing of the email address serves the purpose of sending the user the requested newsletter.
4. Recipient/Third Party/Third Country Transfera. Recipient
In addition to Scoopa and their employees, the recipients of the data may also be third parties who process data on behalf of scoopa or have access to the data as part of provided services to scoopa. This applies to the IT service providers Amazon (hosting), Mailgun (email dispatch), Hubspot (online CRM), Userlike (chat program) and Mail-Chimp (newsletter dispatch). There are data processing agreements with all IT service providers.
b. Transfer of data to third parties
User data will not be transferred to third parties unless the user expressly consents to this. A transmission of PD to state institutions and authorities shall only take place within the framework of legal regulations.
c. Server locations/third country transfer
All data is stored on servers or computers within the European Union and the USA.
5. Cookies and Analysis Toolsa. Cookies
Our website uses so-called cookies. Cookies are small text files which store individuell settings of web pages, e.g. in the user's web browser. The purpose of cookies is to optimize and simplify the use of the website. The cookies used by scoopa are mainly session ID cookies, only stored in the user's web browser for the current session. The cookies will be automatically deleted when the browser is closed. The user is free to prevent the installation of such cookies by adjusting the settings of the web browser accordingly. In this case, however, maybe not all functions of the website can be used to their full extent.
b. Google Analytics
On behalf of scoopa, Google will use this information for the purpose of evaluating the use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage for scoopa. The IP address transmitted by the user's browser within the scope of Google Analytics is not merged with other Google data. Users can prevent the storage of cookies by adjusting the browser software accordingly.
Users can also prevent the collection of data generated by the cookie and related to their use of the website (including their IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Further information on data protection in connection with Google Analytics is to be found in the Google Analytics support: https://support.google.com/analytics/answer/6004245?hl=enc. HubSpot
scoopa also uses Hubspot, a service of Hubspot Inc. for analysis purposes.
Within the scope of HubSpot so-called web beacons are used as well as cookies are set, that are stored on the user's computer and enable an analysis of the use of the website. HubSpot uses the information collected (e.g., IP address, geographic location, browser type, length of visit and pages viewed) to generate reports on the visit/pages visited of www.scoopa.com on behalf of scoopa.
If a data collection via the services of HubSpot is generally not desired, the storage of cookies can be prevented at any time by appropriate browser settings.
For more information about how HubSpot works, please see the HubSpot Inc. privacy statement, available at: https://legal.hubspot.com/privacy-policy6.
6. Social Mediaa. LinkedIn
The legal basis for the processing of log file data is Art. 6 (1f) GDPR; for the processing of cookie-based services such as analysis tools, consent is required in accordance with Art. 6 (1a) GDPR.
The legal basis for the processing of the data is Art. 6 (1b) GDPR.
c. Contact by email
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1f) GDPR, if the sender is not yet a customer or is not already in a business relationship with us in some other way. If a contractual relationship already exists or is to be initiated directly at the initiative of the sender, the legal basis is Art. 6 (1b) GDPR.
d. Contact by chat
The legal basis for the processing of data transmitted in the course of the live chat is Art. 6 (1f) GDPR, if the sender is not yet a customer or is not already in a business relationship with us in some other way. If a contractual relationship already exists or is to be initiated directly at the initiative of the sender, the legal basis is Art. 6 (1b) GDPR.
The legal basis for the processing of data after registration for the newsletter by the user is the existence of the user's consent Art. 6 para. (1a) GDPR.
8. Period of storage
The data is stored until it is no longer necessary for the purpose of its collection or until the revocation of a granted consent, in each case subject to the restrictions of Art. 17 (3) GDPR.
The data will be deleted as follows:
9. User Rights
As far as the legal requirements are , the user has the right at any time to be informed about PD that we have stored about them as well as the right to correct, restrict processing, delete their data.
If the user has asserted the right to rectification, erasure (right to be forgotten) or restriction of processing to scoopa, scoopa will notify all possible recipients to whom the PD in question has been disclosed of this rectification, erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort.
Likewise, the user has the right to revoke a consent once given. The proper revocation of consent does not affect the legality of the data collection carried out in the past.
In addition, the user has the right to object at any time to the processing of the PD concerning him for reasons arising from their particular situation. The user has the right, if the legal requirements are fulfilled, to receive their PD that they have provided to scoopa in a structured, common and machine-readable format. In order to exercise these rights, the user should contact the offices indicated under sec. 1 or 2. Furthermore, the user has the right to complain to a supervisory authority if the legal requirements are met.